Comments on: What’s “attribute based” shopping? Hint: it’s not going to make travel cheaper http://www.consumertraveler.com/today/whats-attribute-based-shopping-hint-its-not-going-to-make-travel-cheaper/ The last honest travel site Sun, 12 Feb 2012 14:38:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Janice Hough http://www.consumertraveler.com/today/whats-attribute-based-shopping-hint-its-not-going-to-make-travel-cheaper/comment-page-1/#comment-8237 Janice Hough Thu, 20 Nov 2008 06:00:41 +0000 http://www.tripso.com/?p=5967#comment-8237 Good points, thanks for writing. But United already says "baggage fees are nonrefundable." And I have had clients pay for exit rows etc and not get them and have a real hassle getting the money back. I hope you are right that the power of the written word will help. And hey, I don't want to see the airlines go out of business either. They needed to raise fares. It's just that sometimes I think that the major carriers, (like perhaps the auto industry, )so mismanage themselves that they share a lot of blame with the economy for the mess they are in. (Plus I personally HATE nickeling and diming. ) Good points, thanks for writing. But United already says “baggage fees are nonrefundable.” And I have had clients pay for exit rows etc and not get them and have a real hassle getting the money back. I hope you are right that the power of the written word will help.

And hey, I don’t want to see the airlines go out of business either. They needed to raise fares. It’s just that sometimes I think that the major carriers, (like perhaps the auto industry, )so mismanage themselves that they share a lot of blame with the economy for the mess they are in. (Plus I personally HATE nickeling and diming. )

]]> By: Henry http://www.consumertraveler.com/today/whats-attribute-based-shopping-hint-its-not-going-to-make-travel-cheaper/comment-page-1/#comment-8235 Henry Thu, 20 Nov 2008 05:54:46 +0000 http://www.tripso.com/?p=5967#comment-8235 Though your point is valid about the challenges a traveler will face should the traveler miss a flight (or misconnect), or when an airline cancels a flight, I think you're painting an unreasonable picture of airlines as bad guys. Should an airline cancel a flight, presumably any pre-paid and unused items will be credited. Likewise, if a passenger is re-routed to another airline, the original airline would be expected to refund any money paid for unused optional services (I don't think airlines will create the infrastructure to create an exchange network for service vouchers as they have for tckets). We should also never understimate the power of the written word. The power of both "tradtional" media, bloggers and online communities new will create instant awareness should an airline refuse to refund a traveler's money for pre-paid optional services that remain unused/unfulfilled. Though your point is valid about the challenges a traveler will face should the traveler miss a flight (or misconnect), or when an airline cancels a flight, I think you’re painting an unreasonable picture of airlines as bad guys.

Should an airline cancel a flight, presumably any pre-paid and unused items will be credited. Likewise, if a passenger is re-routed to another airline, the original airline would be expected to refund any money paid for unused optional services (I don’t think airlines will create the infrastructure to create an exchange network for service vouchers as they have for tckets).

We should also never understimate the power of the written word. The power of both “tradtional” media, bloggers and online communities new will create instant awareness should an airline refuse to refund a traveler’s money for pre-paid optional services that remain unused/unfulfilled.

]]>