American Air inspects 737s after FAA audit
American Airlines took three of their Boeing 737s out of service last week and will inspect its remaining fleet after a routine audit found scratches on the planes.
The damage was found on the “skin” of jets above the main passenger doorway, and was caused by a bolt or piece of metal protruding from a jetway curtain in Phoenix, said Lynn Lunsford, a spokesman for the Federal Aviation Administration.
“American is voluntarily doing the inspections, but it’s with the full concurrence of the FAA,” Lunsford said.
Brutally honest Ryanair CEO says: “go away” to demanding passengers
In a recent interview with the New York Times, Ryanair CEO Michael O’Leary was brutally honest.
The essence of his interview was simple – Ryanair will get you to your destination for a very low fare, on time, with few cancellations and few lost bags. Mr O’Leary was very clear about providing anything other than the most basic of services – anyone expecting or demanding more can “go away”.
The interview/article can be found here.
Marketers: Reduce slot hold to attract more customers
At a recent Casino Marketing Conference and Player Development Summit, marketers validated what slot players have been saying: ” If you want people to play in your casino during the recession, reduce the hold on your slot machines.”
In a session on what a casino’s best players are saying and doing during the recession, panelists concurred that many of them are staying home. But panelists said one strategy to get people in the door is to drop their traditional hold percentages to keep gamblers playing.
[Panelist Michael Meczka, president of Los Angeles-based MM/R/C Inc.] said a slight difference in slot hold — moving it from 7 percent to 6 percent, for example — can make a perceptual difference to the player. Lowering the hold enables a player to get more money back for every dollar played.
