Comments on: United Breaks Guitars, the sequel: “What did you mean when you said you’re sorry?”

By: James

James — Thu, 20 Aug 2009 09:48:41 +0000

When listening to the United spokesperson’s comments about these things. (Is this happening to anyone else?) I’m reminded of the scenes in various movies where the bad guy is suddenly at the mercy of the good guy and they become apologetic and try to weasel out of their just deserts.

(I’m specifically thinking of Jack Nicholson’s jocker, when he gets into the final confrontation with batman. “Common Bat’s were all costumed freaks here.. uh….. You wouldn’t hit a guy with glasses would you?” )

By: kelley

kelley — Wed, 19 Aug 2009 14:50:52 +0000

Breaking this guitar was probably the best thing that ever happened to this guy. He should thank United. A quick show of hands: How many of you ever heard of David Carroll before this incident?

By: Michael

Michael — Wed, 19 Aug 2009 13:04:33 +0000

But, is it going to make any sort of difference with United Airlines? I honestly doubt it.

By: Frank

Frank — Tue, 18 Aug 2009 21:14:08 +0000

I cant tell you how many passengers with Guitars, gate check them on the jetway in CLOTH CASES. I look at them and shout, “What are you, nuts?……that cloth case wont protect your guitar. And, since it’s not packed properly, the airline wont admit liability. I’ll find a place for it. I once had the singers, Brooks and Dunn on onboard. Unfortunately, they boarded last and all the overheads were FULL. He looked at me and I knew the only place left onboard would be the cockpit. The Captain agreed under one circumstance. He could get an autograph. I took the guitar to the cockpit. I took a piece of paper to the guys in First class and said, “Sign this!”
The Captain made sure he got out of his seat to delivery the guitar at the cockpit door. Ironically, the singers both thanked the Pilots on the way out.

Me? nothing (no thank you or autograph) =(