Comments on: Travelocity offers an “unprecedented” new price guarantee — should I switch online agencies? http://www.consumertraveler.com/today/travelocity-offers-an-unprecedented-new-price-guarantee-should-i-switch-online-agencies/ The last honest travel site Sat, 20 Mar 2010 17:53:17 -0400 http://wordpress.org/?v=2.9.2 hourly 1 By: Tim http://www.consumertraveler.com/today/travelocity-offers-an-unprecedented-new-price-guarantee-should-i-switch-online-agencies/comment-page-1/#comment-17046 Tim Thu, 29 Oct 2009 17:36:27 +0000 http://www.consumertraveler.com/?p=20897#comment-17046 I just go straight to the hotel's corporate website to book my hotel rooms. I compare their usual rates compared to what AAA members pay, then I will reserve whatever is cheaper. I am a member of AAA, so I can show my card if ever asked, and I book with hotels that I have a frequent stay number. Since I do not book my hotel months in advance, I have not worried too much that the rate has gone down, but thanks to Dennis Lewis, I will keep that in mind if I do book out in advance. I just go straight to the hotel’s corporate website to book my hotel rooms. I compare their usual rates compared to what AAA members pay, then I will reserve whatever is cheaper. I am a member of AAA, so I can show my card if ever asked, and I book with hotels that I have a frequent stay number.

Since I do not book my hotel months in advance, I have not worried too much that the rate has gone down, but thanks to Dennis Lewis, I will keep that in mind if I do book out in advance.

]]> By: Dennis Lewis http://www.consumertraveler.com/today/travelocity-offers-an-unprecedented-new-price-guarantee-should-i-switch-online-agencies/comment-page-1/#comment-17030 Dennis Lewis Thu, 29 Oct 2009 14:56:00 +0000 http://www.consumertraveler.com/?p=20897#comment-17030 It sounds like Travelocity is addressing a problem I've noticed -- you book a refundable hotel room a few months in advance and then, a few weeks before your trip, check the Web and learn the nightly rate has dropped. But Travelocity's rate adjustment isn't automatic -- you still have to call an agent. I've wondered why Starwood's reservation system won't automatically adjust my portfolio to reflect the rate reduction so that I don't have to either cancel and rebook or phone an agent. (Oh, wait, there's always the likelihood I won't learn the rates gone down and pay the higher rate without questioning it.) It sounds like Travelocity is addressing a problem I’ve noticed — you book a refundable hotel room a few months in advance and then, a few weeks before your trip, check the Web and learn the nightly rate has dropped. But Travelocity’s rate adjustment isn’t automatic — you still have to call an agent. I’ve wondered why Starwood’s reservation system won’t automatically adjust my portfolio to reflect the rate reduction so that I don’t have to either cancel and rebook or phone an agent. (Oh, wait, there’s always the likelihood I won’t learn the rates gone down and pay the higher rate without questioning it.)

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