Some do’s and don’t of vacation rentals – will you fall in love?

by Karen Fawcett on December 15, 2009

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Having written extensively about vacation rentals, I’ve learned quite a lot since I took the plunge and rented an apartment in Buenos Aires, Argentina. After years of advising Bonjour Paris readers to stay in apartments rather than hotels, in order to experience a place as a quasi-local, it was my turn.

Never having been to the Paris of South America (and speaking no Spanish), B.A. had been on my must-visit list. An acquaintance decided she wanted to perfect her tango so an apartment was the best solution. Eating every meal out is expensive and two people (who’ve never traveled together) confined to one room could spell disaster.

The Internet is a wonderful thing when selecting a temporary home. Enter vacation rentals or short-term rental apartments plus the name of the destination in the search function and you’ll be inundated by choices. Too many. The selection process is challenging, especially in this economic market, when people might opt to rent out properties rather than sell them.

Renting an apartment site unseen is akin to a blind date. Will you fall in love even if you’ve looked at lots of photos?  Wide angle lenses and photo-shop can do wonders.

Tips I’ve learned from being on the buyer’s end:

- Do initial research about the city. Decide what you want to see and study the transportation system. Opting to rent a less expensive apartment a bit out of town, may ultimately end up costing you more money if you’re wedded to taking taxis or are locked into spending time commuting to see what you’ve come to see and do. Surf the web and if you like paper, buy a guide book or two. The DK-Eyewitness Travel “Top 10 Buenos Aires” book with its pull out map was my bible.

- If you’re a woman alone – or traveling with another – evaluate your comfort level if you want to return home late from dinner, or in the case of B.A., a milonga (a tango hall) that doesn’t get started until 11 p.m.

- Reality check: if you’re going to be somewhere for only two or three days, it’s probably not worth renting digs. You’ll need to hit the grocery store and buy essentials such as soap, etc.  Consider whether or not you want or need a concierge or someone to set up tours, make suggestions and/or dinner reservations for you.

How to evaluate a property:

Make certain there’s a high-speed Internet connection if you’re off to a city. Even if you’re not taking your computer and have no need to be on-line, it signifies the landlord caters to business travelers and usually, a more upscale market. Take a careful look at the photos of the kitchen and the bathroom facilities. Living rooms and bedrooms can look charming. Photos of them can be deceptive but they can’t hide an antiquated kitchen or circa 1942 bathroom plumbing fixtures.

How soon and how thoroughly is your rental request answered? People who are professionals are very responsive because there’s so much competition.

Always ask the size of the apartment. A two-bedroom apartment isn’t necessarily spacious when it comes to Americans’ expectations. Forty-square meters is tiny (440-square-feet) and believe it or not, some apartments with those dimensions are intended to accommodate four people.

Do you want to stay in someone’s apartment or are you more comfortable staying in one that’s used exclusively for rentals? A just-rental apartment tends to be less personal. On the other hand, you may not be tripping over the owner’s belongings.

Is the apartment’s owner (or rental agency) willing to have you speak with previous tenants? Is there a manual to the property and a 24-hour-contact number in the event there’s a serious problem with the apartment?

We rented a renovated two-bedroom apartment on the 17th floor that was ideal for sharing. Its American owner emailed a response within one hour of the inquiry and his support staff was excellent. There was a car waiting for us at the airport and someone who met us when we checked in and explained everything in perfect English. There were even cards for us that included the apartment’s address and all of the telephone numbers including the cell phone that was there for our use. We had no complaints. Judy and I were able to share an apartment without getting in each others way since we kept very different schedules.

Another group of apartments that intrigued me were Apartments in a Recoleta Mansion that have been developed by a 38-year-old San Francisco native. Brent Federighi decided to restore the facade  rather than tearing down the building, which so many builders have done in B.A. since it’s easier and less costly. The 18 apartments have the  feel of a boutique hotel. There’s a lobby and a concierge on the ground floor office plus a small pool on the building’s roof.

These apartments are being sold to individuals who want to own a pied-à-terre but want to defray its cost. It’s better than a time-share for those who have money to invest and want an occasional home in Buenos Aires.

Even though where you stay for a short vacation isn’t a life or death matter, it can impact your feeling about a place. Prospective tenants need to read between the lines of rental ads. It’s not always obvious.

Do you have additional tips?  Or have you rented a place to find out it’s a dive upon arrival? If so, what did you do?

Karen Fawcett is president of Bonjour Paris.

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December 15, 2009 at 3:32 pm

{ 10 comments… read them below or add one }

Elaine December 15, 2009 at 12:31 pm

Before you arrive ask for a local map and the hours and directions to the nearest grocer, laundry facility (if not in the building), and cafe. It helps to know if you arrive on Saturday that all the shops are closed on Sunday so you can buy some food for the next day.

Jack Norell December 16, 2009 at 6:27 am

Elaine, that’s spot on. The more organized owners also have a book / folder of local info so you can get oriented right away. Some also have this as a document or webpage and you should definitely ask about it during the booking process!

Karen Fawcett December 16, 2009 at 7:56 am

Elaine and Jack are 1000% correct. We received an extensive manual that explained everything about the apartment including how each appliance worked. It included stores and more.

I’ve written an apartment manual that includes the names of doctors and medical services.

When people arrive, there should be a printed copy in the event you’ve forgotten the one you received via email.

Lyngengr December 16, 2009 at 1:57 pm

Also ask about any construction going on nearby. I booked a condo in Cabo which was lovely, but the adjacent property was under construction and the hammering and banging went on from 7 AM to 10 PM. Not what I would call relaxing.

Heather December 16, 2009 at 2:41 pm

Hold on…you’ve been pushing travelers to rent while you had never
stayed in one??? How could you write “extensively”, without any experience? To me, as a kinda-travel agent that makes you not qualified to do that. A GOOD travel agent makes recommendations on their own experiences. Yikes…a mental note to self – don’t read any travel articles by said columnist!

Daryle Ann December 16, 2009 at 6:03 pm

We sent in deposit for rental of condo in France. Nothing was said until after that I would need towels and linens – other sites had these provided so I did not think about it. They are heavy and bulky to take and I sure didn’t want to spend my vacation shopping. The family refused to return my deposit. so be very careful to ask before hand what is included.

Charlie Leocha December 16, 2009 at 8:51 pm

Heather,
Karen has been renting out her own place in Paris for years. She knows the ropes.
This was her first time renting in B.A.

Karen Fawcett December 17, 2009 at 7:51 am

Charlie: Yes, I have rented my Paris apartment and we rented our home in Provence for numerous years. Being on the “sell” side gives you another perspective.

Daryle Ann: Your experience is not unique. Some Europeans don’t supply linens. That’s OK if you’re driving but not fine if you’re flying to your destination.

Heather:

To clarify, BonjourParis.com has numerous apartment rental agencies advertising on the site or individuals. BonjourParis has never accepted an ad UNLESS I (or a member of my staff) has vetted the apartment.

I’ve had the pleasure (or frequently NOT) of seeing hundreds of rental properties in France. Some are wonderful and others are terrible.

Sorry if the article was not clear. In the process of renting an apartment in BA, I “looked” at more than 500 apartments before wiring funds. There may be surprises upon check-in but it’s important to minimize them.

Marsha December 19, 2009 at 8:20 pm

3 friends and I rented an apartment in Quebec City last spring. It was the best thing we ever did!

Anne Winnig January 24, 2010 at 1:39 am

Wow!!!
Stayed at the above mentioned Recoleta Mansion…. Me & my husband LOVED it. Thanks Karen!
A.

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