Screw Europe! American Airlines moves to “unbundle” air fares

by Janice Hough on October 6, 2008

Officials at American Airlines this weekend announced that the airline is planning to move to an “unbundled” fare system in 2009 — even as Europe is about to implement a new rule requiring airlines to quote an all-inclusive price.

As with most airline moves this year, this one is likely to cost most travelers money, as buying a ticket will become more and more like buying a car — you might see a base price, but the final price you pay will be more, likely much more.

Airlines justify these additional fees as a necessary cost of business. Daniel Garton, American Airlines’ executive vice president of marketing, says airlines can’t — or won’t — raise ticket prices.

We as an industry have opted to not just raise (ticket) prices but to raise prices and change the fee structure. Without fees to offset rising costs, you’re not going to be talking about fees — you’re going to be talking about lost service … being able to have a flight to San Diego.

Garton isn’t even talking about fuel prices, but about a fundamental change in the ways airlines do business.

In reality, of course, airlines could simply raise their fares. And while some travelers may save money if they don’t care about beverages, blankets, seat assignments, checking luggage and frequent flier mileage, the fact is that most people will end up paying more. Limits on liquids mean passengers can’t bring drinks from home, and limits on luggage will make it harder even to bring snacks, let alone blankets.

And there’s one other thing. Fees are a pure profit center for the airlines that they don’t have to share with corporations, tour operators or travel agents. So they probably aren’t going away.

On the other hand, Southwest Airlines, once the industry’s acknowledged no-frills airline, is cheerfully trumpeting their status as the “no-fee” airline, with a list of what they don’t charge for on the front page of their site. As the industry enters the slow fall and winter season, no doubt competitors will be watching.

If other airlines lose business because passenger traffic moves to Southwest .. well, then “unbundling” might just not become a necessary evil for air travel.

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  • Nancy Miller

    The difference between the “fare” and what we wind up paying is just laughable – e.g. a fare quoted by United Airlines from SFO to Saigon at $830 roundtrip. Pretty good huh? But when you get to the bottom line, the REAL fare is $1206!

    But what I find more objectionable is the way that airlines quote one-way rates that can only be bought as part of a roundtrip – if a customer cannot ever buy that one-way fare they advertize, they should not be allowed to advertize it!

  • Carrie Charney

    I wish Southwest flew out of Newark. (Sigh!)

  • http://leftcoastsportsbabe.com Janice Hough

    You aren’t kidding on the dishonest fare ads. London is the worst. Try this one, a roundtrip fare for 283.00!! Taxes and fees 465.00 – total 748.00.

  • Mike

    @Nancy and Janet,

    Then add in various other extras that you might need or want along the way. $5 for a headset, $7 for a blanket, $9 for a snack box, etc.

    I think the notion that airlines don’t want to raise the base fare in order to avoid commissions is a very good point.

    I do understand the sentiment that you shouldn’t have to pay for what you don’t use, but at some point it just becomes a pain in the behind to deal with a charge for this and a charge for that. I know there are those who hate government intervention in the private market, but if it was required for fares to be presented uniformly, a lot of this nonsense would stop. It takes hours to compare fares on routes that are served by numerous carriers. You basically have to proceed almost to the final booking point to get the full price on some web sites.

    I compare this to the move to have restaurants post calorie counts. I was in New York City a few months ago, and I loved having the calorie counts right there. I changed what I planned to order a few times when I saw just what I was about to consume. That’s why the restaurants don’t like it, and won’t make the information readily available without a law. I’ve heard people argue that I could look it up on the internet or some poster in tiny print, but who is going to haul out the laptop, look up calories counts and only then place an order at Starbucks? Now I can make an informed choice quickly.

  • Ed Kummel

    And this is one of my pet peeves…paying for stuff onboard an airline while in flight.
    Recently I travelled internationally with a layover in the USA before my final destination at my home airport. I left Hong Kong and arrived in Newark with no American money in my pocket…only Hong Kong dollars…
    While I did not need to purchase anything while onboard, I did have a moment of fear when I realized that I had no money to purchase anything until we hit the ground and I could get to an ATM…
    Purchasing stuff onboard an airplane seems to be a badly planned out issue…I would have preferred to purchase my meal while on the ground with whatever currency I had on hand than have to go without only because I didn’t have the correct currency on hand.
    Ed
    web/gadget guru

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