Comments on: Oops! United loses Dave Carroll’s bags, guitar is intact

By: WildBill

WildBill — Mon, 02 Nov 2009 11:45:58 +0000

DCTA – Priority Tags??? As a Million Miler with Delta and CP with US, I have renamed these “Lose me 1st tags”…… and unfortunately, every time they go to attach them to my bags, I make a joke about that…..then, like clockwork, at least one of the three doesn’t show up…. I gotta quit making that joke (I have to joke at the ticket, now that joking at security is a federal crime :(-)

By: Bill

Bill — Mon, 02 Nov 2009 04:37:25 +0000

“United loses bags” is the same number of syllables as “United breaks guitars”, so he could redo the first song.

By: Michael

Michael — Sat, 31 Oct 2009 14:27:10 +0000

he should get a travel guitar that fits in the overhead bin so you never have to check it with your bags. Maybe a Martin Backpacker

By: BP

BP — Sat, 31 Oct 2009 13:43:12 +0000

CG, many blogs, tweets and facebook entries on the internet verify it is true. Further, when you Google it, you will see it must be true!

By: CG

CG — Fri, 30 Oct 2009 18:28:12 +0000

Regarding Hapgood’s comment on lost baggage fees…has anyone checked into whether this is a true statement?

By: Robert

Robert — Fri, 30 Oct 2009 17:24:38 +0000

Frank wrote – “Airfare trackers say that the decline isn’t surprising. Since late last year, airlines have repeatedly slashed fares to try to entice cash-strapped travelers who are forgoing vacations and business trips in the midst of a deep recession.”

Airlines pricing policies are their own worst enemy. Here’s how it goes. Airlines drop fares to try to get people on the planes. It doesn’t work. Airlines reduce capacity to try to keep load levels up. It doesn’t work. Then they reduce fares some more, and now more capacity reudtions are being announced. Personally, I’m pleased as I recently paid $210.00 for a round trip transcontinental ticket for which I would have been willing to pay much more.

By: DCTA

DCTA — Fri, 30 Oct 2009 14:12:08 +0000

What I don’t get is why UA hasn’t somehow “flagged” him to have a “priority baggage” label attached to his bags whenever he checks them. How hard is that? They’ve got all kinds of people flagged in their systems as “celebrity”, “VIP”, etc. How stupid is it to not have been proactive and devided that if this guy ever flies us again, we will not screw him up!

By: Steve

Steve — Fri, 30 Oct 2009 14:08:39 +0000

Per Hapgood’s comment: “So just in time for the holiday travel season, United, American, and Delta will demonstrate their industry leadership by announcing a new fee for the special customer service of recovering lost bags.”

Does this mean Southwest will advertise that they will continue to lose your bags for free?

By: Michael

Michael — Fri, 30 Oct 2009 12:27:31 +0000

Ron, he was flying United because in this case it was the ONLY airline that could fly him to and from where he was going.

By: Ron

Ron — Fri, 30 Oct 2009 11:11:15 +0000

What is Mr Caroll doing flying United in the first place? After all the headaches they cost him, you’d think he would take the bus.