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	<title>Comments on: Matchmaker, matchmaker, find me a travel agent!</title>
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	<description>The last honest travel site</description>
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		<title>By: laura townsend elion</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12883</link>
		<dc:creator>laura townsend elion</dc:creator>
		<pubDate>Wed, 10 Jun 2009 14:10:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12883</guid>
		<description>@ Greg-

Yes, I would pay for the service (I believe I have answered that above). And as far as how much I would pay, that&#039;s a preposterous question to ask - it&#039;s one that I would have to negotiate with the individual that was considering offering the service.

The article was meant to highlight the myriad of aspects of things that folks look for in an agent and admittedly is not a list that one individual could fulfill.  I have found agencies that, between the entire team, could provide that service, and I have paid them for it in the past.  

Like any profession, there are niches where folks can name their price. And, as a hint to folks looking for good well-rounded service, even if its not as comprehensive as described above, look for an agency that also counts an international corporation (such as mine) as a client - they usually have seen, heard and done it all (or most of it).

Or find a retired travel agent with a soft spot for family, like my dad!</description>
		<content:encoded><![CDATA[<p>@ Greg-</p>
<p>Yes, I would pay for the service (I believe I have answered that above). And as far as how much I would pay, that&#8217;s a preposterous question to ask &#8211; it&#8217;s one that I would have to negotiate with the individual that was considering offering the service.</p>
<p>The article was meant to highlight the myriad of aspects of things that folks look for in an agent and admittedly is not a list that one individual could fulfill.  I have found agencies that, between the entire team, could provide that service, and I have paid them for it in the past.  </p>
<p>Like any profession, there are niches where folks can name their price. And, as a hint to folks looking for good well-rounded service, even if its not as comprehensive as described above, look for an agency that also counts an international corporation (such as mine) as a client &#8211; they usually have seen, heard and done it all (or most of it).</p>
<p>Or find a retired travel agent with a soft spot for family, like my dad!</p>
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		<title>By: Greg Fischer</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12874</link>
		<dc:creator>Greg Fischer</dc:creator>
		<pubDate>Wed, 10 Jun 2009 03:20:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12874</guid>
		<description>Exactly how much do you expect to pay for all of this service?

Do you expect this from everyone with whom you do business?

Unless you can state precisely in real dollars how much you are willing to pay for this service, I find your list of expectations preposterous in an industry where the compensation is so low.</description>
		<content:encoded><![CDATA[<p>Exactly how much do you expect to pay for all of this service?</p>
<p>Do you expect this from everyone with whom you do business?</p>
<p>Unless you can state precisely in real dollars how much you are willing to pay for this service, I find your list of expectations preposterous in an industry where the compensation is so low.</p>
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		<title>By: Lauren</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12869</link>
		<dc:creator>Lauren</dc:creator>
		<pubDate>Tue, 09 Jun 2009 23:27:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12869</guid>
		<description>Laura - just found your blog through Google Alerts and I&#039;m so glad I did!

You forgot to include your dad&#039;s contact info! =)

I love this list. It&#039;s not too much to ask of &lt;i&gt;any&lt;/i&gt; service provider, actually.

Might I add a point? Perhaps a part b to your familiarity note.

I want a travel agent who knows when to take the kid gloves &lt;i&gt;off&lt;/i&gt; If I&#039;ve told you my passport number and frequent flier number &lt;b&gt;by heart&lt;/b&gt;, might that be a sign to shut up with the travel 101: &quot;You need to be at the airport at least 2 hours before your flight.&quot; Ahhh!!</description>
		<content:encoded><![CDATA[<p>Laura &#8211; just found your blog through Google Alerts and I&#8217;m so glad I did!</p>
<p>You forgot to include your dad&#8217;s contact info! =)</p>
<p>I love this list. It&#8217;s not too much to ask of <i>any</i> service provider, actually.</p>
<p>Might I add a point? Perhaps a part b to your familiarity note.</p>
<p>I want a travel agent who knows when to take the kid gloves <i>off</i> If I&#8217;ve told you my passport number and frequent flier number <b>by heart</b>, might that be a sign to shut up with the travel 101: &#8220;You need to be at the airport at least 2 hours before your flight.&#8221; Ahhh!!</p>
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		<title>By: Bill</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12865</link>
		<dc:creator>Bill</dc:creator>
		<pubDate>Tue, 09 Jun 2009 22:13:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12865</guid>
		<description>Maybe someone should start a specilized travel service.  They&#039;d probably have to charge a several hundred dollar service fee, or could charge membership fees - I expect there are a lot of knowledgeable people available but they&#039;d have to go in shifts and need to earn a living.</description>
		<content:encoded><![CDATA[<p>Maybe someone should start a specilized travel service.  They&#8217;d probably have to charge a several hundred dollar service fee, or could charge membership fees &#8211; I expect there are a lot of knowledgeable people available but they&#8217;d have to go in shifts and need to earn a living.</p>
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		<title>By: Twitted by joeclor9</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12864</link>
		<dc:creator>Twitted by joeclor9</dc:creator>
		<pubDate>Tue, 09 Jun 2009 20:06:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12864</guid>
		<description>[...] This post was Twitted by joeclor9 - Real-url.org [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was Twitted by joeclor9 &#8211; Real-url.org [...]</p>
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		<title>By: laura townsend elion</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12863</link>
		<dc:creator>laura townsend elion</dc:creator>
		<pubDate>Tue, 09 Jun 2009 19:07:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12863</guid>
		<description>@ Mae

The willingness to pay for service was implicit  - I&#039;ve travelled enough to know that one has to pay for the privilege of using a travel agent. And, as my other colleagues have pointed out., in many ways using an agent SAVES you money in the long run. 

As I&#039;ve commented before, many folks operate on the assumption that they are special and gifted and they will have no worries, yet if any of the scenarios evolve that require the special services of an agent - a ticket re-issue, replacing a lost connection - an agent will often get it done at no extra cost, or with minimal fees incurred.  If the traveler had to buy another ticket to replace a missed connection, they&#039;ve already shelled out more than an agent&#039;s commission in many cases.

Thanks for reading and I&#039;m glad my list didn&#039;t seem too onerous to many. I&#039;m not as super picky as I thought!</description>
		<content:encoded><![CDATA[<p>@ Mae</p>
<p>The willingness to pay for service was implicit  &#8211; I&#8217;ve travelled enough to know that one has to pay for the privilege of using a travel agent. And, as my other colleagues have pointed out., in many ways using an agent SAVES you money in the long run. </p>
<p>As I&#8217;ve commented before, many folks operate on the assumption that they are special and gifted and they will have no worries, yet if any of the scenarios evolve that require the special services of an agent &#8211; a ticket re-issue, replacing a lost connection &#8211; an agent will often get it done at no extra cost, or with minimal fees incurred.  If the traveler had to buy another ticket to replace a missed connection, they&#8217;ve already shelled out more than an agent&#8217;s commission in many cases.</p>
<p>Thanks for reading and I&#8217;m glad my list didn&#8217;t seem too onerous to many. I&#8217;m not as super picky as I thought!</p>
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		<title>By: John M</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12862</link>
		<dc:creator>John M</dc:creator>
		<pubDate>Tue, 09 Jun 2009 18:45:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12862</guid>
		<description>I have to ask, are you willing to pay for the service that you want?  If you want service you pay for it, it doesn&#039;t matter if you are talking about travel agents, lawyers or anything else.   I would suggest that you don&#039;t need/want a run of the mill agent, you want someone who specializes in high touch service.  I know two agents that do nothing but high touch and not only do they charge a transaction fee, they charge an annual subscription fee.</description>
		<content:encoded><![CDATA[<p>I have to ask, are you willing to pay for the service that you want?  If you want service you pay for it, it doesn&#8217;t matter if you are talking about travel agents, lawyers or anything else.   I would suggest that you don&#8217;t need/want a run of the mill agent, you want someone who specializes in high touch service.  I know two agents that do nothing but high touch and not only do they charge a transaction fee, they charge an annual subscription fee.</p>
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		<title>By: Trudy Richardson</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12860</link>
		<dc:creator>Trudy Richardson</dc:creator>
		<pubDate>Tue, 09 Jun 2009 18:02:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12860</guid>
		<description>I am the old school agent..the one who loves the hotels and knows who to call for special favors.  I am the one who said that those of us who provide service would still be needed, forget the internet. There are few people out there like you and because I refuse to work in a mill it is almost impossible for me to connect to them.  I am the one who knows the ins and outs and still teaches her clients how to travel well and comfortably.  The one who devours the travel mags and industry info when it comes out so I can be on top of things.  Also the one who has traveled the world and still wants more, one of the ones who will never be tired of what is out there.  Do you have any idea how hard it is for me to connect with clients who want that kind of agent.  I am beat up by the creatures who are making money from home being an agent when they have never been outside their home in Podunk.  I am the one living on social security because everyone wants to do things fast and cheap..forget the quality and joy of real travel.  I don&#039;t care if the cruise ship has a rock climbing wall or a skating rink; I care about the ports it calls on, the level of its shore excursions and the quality of the care it gives both my clients and myself.  I love your song but my breed of agents are dinosaurs who are a dying breed with few people left who want us to survive</description>
		<content:encoded><![CDATA[<p>I am the old school agent..the one who loves the hotels and knows who to call for special favors.  I am the one who said that those of us who provide service would still be needed, forget the internet. There are few people out there like you and because I refuse to work in a mill it is almost impossible for me to connect to them.  I am the one who knows the ins and outs and still teaches her clients how to travel well and comfortably.  The one who devours the travel mags and industry info when it comes out so I can be on top of things.  Also the one who has traveled the world and still wants more, one of the ones who will never be tired of what is out there.  Do you have any idea how hard it is for me to connect with clients who want that kind of agent.  I am beat up by the creatures who are making money from home being an agent when they have never been outside their home in Podunk.  I am the one living on social security because everyone wants to do things fast and cheap..forget the quality and joy of real travel.  I don&#8217;t care if the cruise ship has a rock climbing wall or a skating rink; I care about the ports it calls on, the level of its shore excursions and the quality of the care it gives both my clients and myself.  I love your song but my breed of agents are dinosaurs who are a dying breed with few people left who want us to survive</p>
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		<title>By: Shannon</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12859</link>
		<dc:creator>Shannon</dc:creator>
		<pubDate>Tue, 09 Jun 2009 17:54:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12859</guid>
		<description>Hmmm....a travel genie is what is required here!  Seasoned, but not wizened. Been everywhere, but still always available at her phone 24/7/365, and tech savvy, but not robotic.    Having a brick and mortar agency, demographic tools, and a high volume consortium behind said agent for support and training is really key for this level of service.  Paying an appropriate service fee should be expected by my clients and my value added service appreciated as well.  My lamp has been rubbed many times by people who do not appreciate what comes out of it.</description>
		<content:encoded><![CDATA[<p>Hmmm&#8230;.a travel genie is what is required here!  Seasoned, but not wizened. Been everywhere, but still always available at her phone 24/7/365, and tech savvy, but not robotic.    Having a brick and mortar agency, demographic tools, and a high volume consortium behind said agent for support and training is really key for this level of service.  Paying an appropriate service fee should be expected by my clients and my value added service appreciated as well.  My lamp has been rubbed many times by people who do not appreciate what comes out of it.</p>
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		<title>By: Mae</title>
		<link>http://www.consumertraveler.com/today/matchmaker-matchmaker-find-me-a-travel-agent/comment-page-1/#comment-12858</link>
		<dc:creator>Mae</dc:creator>
		<pubDate>Tue, 09 Jun 2009 17:44:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.tripso.com/?p=15195#comment-12858</guid>
		<description>An almost well-articulated, comprehensive and reasonable wish-list.  Finding someone who understands the Art of Service is difficult in the &quot;me&quot; generation. What most fail to realize in the service business is that the word service derives from the word servant.  To be of service to someone is an honor and a privilege, however, what will determine the dedication of the servant is how they are being treated.

When I say &quot;almost&quot;, what I missed in your list was your willingness to care and compensate this service excellence individual who will put all of your needs ahead of their own family and personal life requirements so that you may travel care-free.  Experience, knowledge, flexibility, availability and the countless hours of research spent knowing you intrinsically will come with an investment and are you willing to invest as much in your Personal Travel Assistant and their livelihood as they are in you? If you are willing to invest, then wisely protect your investment. This includes not only thinking on a monetary basis, but a deep mutual respect as well as a practice of patience, consideration, appreciation and kindness. 

Perhaps adding your &quot;willingness to invest&quot; as number 10 in your list will help find that which you so desire.</description>
		<content:encoded><![CDATA[<p>An almost well-articulated, comprehensive and reasonable wish-list.  Finding someone who understands the Art of Service is difficult in the &#8220;me&#8221; generation. What most fail to realize in the service business is that the word service derives from the word servant.  To be of service to someone is an honor and a privilege, however, what will determine the dedication of the servant is how they are being treated.</p>
<p>When I say &#8220;almost&#8221;, what I missed in your list was your willingness to care and compensate this service excellence individual who will put all of your needs ahead of their own family and personal life requirements so that you may travel care-free.  Experience, knowledge, flexibility, availability and the countless hours of research spent knowing you intrinsically will come with an investment and are you willing to invest as much in your Personal Travel Assistant and their livelihood as they are in you? If you are willing to invest, then wisely protect your investment. This includes not only thinking on a monetary basis, but a deep mutual respect as well as a practice of patience, consideration, appreciation and kindness. </p>
<p>Perhaps adding your &#8220;willingness to invest&#8221; as number 10 in your list will help find that which you so desire.</p>
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