Hubless with high fares — how Delta hosed Cincinnati (watchout Cleveland)

by Janice Hough on September 15, 2010


For years, Cincinnati International Airport (which is actually located in Northern Kentucky), has been one of the easiest places to make connections. With a Delta hub, a modern facility, and a more temperate climate, the airport has been very user-friendly, unless you live there or are flying to Cincinnati and care about airfares.

Delta made Cincinnati a fortress-hub, meaning they had a very high percentage of flights in and out of the airport, and thus they were able to intimidate discount carriers and other competition.

Southwest, for example, decided to fly to the smaller communities of Columbus and Indianapolis. Other discount carriers also avoided Cincinnati like the plague, figuring Delta would easily drive them out. (Many local corporations also had Delta contracts.)

Now Delta has reduced the hub almost to the point of nonexistence, closing one terminal and turning their second terminal into something that often resembles a ghost town. A quote from a USA Today article shows how stark the numbers are.

“Cincinnati was Delta’s second-largest hub, behind Atlanta, as recently as 2005, when it and Comair combined to offer about 600 flights a day. In January 2009, the Cincinnati hub had 280 daily flights. Today, the number is between 160 and 175, depending on the day of the week.”

Other cities have failed as hubs, Orlando, St. Louis, and Las Vegas come to mind, but they had more competition when they were hubs, and have a number of discount options.

Pittsburgh was a “fortress hub” for US Airways, and was very extremely hard hit when they pulled out, but the airport now has service from JetBlue and Southwest.

Not only does Southwest, the largest purely domestic carrier, still not serve Cincinnati, which serves a metropolitan population of over two million, (larger even than Cleveland) but Frontier, Airtrans and JetBlue also avoid it.

So now the city has limited flights, and high fares. (One example, a same day round-trip from any Washington DC area airport, only about 400 miles away, is currently over $1100.)

Maybe someday a discount carrier will see an opportunity and move into Cincinnati, but for now, it’s the worst of both worlds. And while Delta is a five-letter word, many locals in Northern Kentucky and southern Ohio really think it should be considered a four-letter one.

Meanwhile, Cleveland is trying to avoid the same fate as Continental, its fortress carrier, merges with United. Continental controls more than 65 percent of the flights in and out of Cleveland and has more than 2,000 employees at the airport and 1,000 others with the airline’s regional partners. The city fathers have obtained a five-year stay of execution it seems with the soon-to-be-merged CO/UA agreeing to keep flights at current levels.

However, if the newly merged airline follows the same route as Delta in Cincinnati and forces out new competition, Cleveland may only be delaying the inevitable. The city fathers should be working like mad to attract a couple of strong low cost carriers for the day that Continental abandons them.

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  • Brian

    I doubt that service from ATA does much for Pittsburgh, since they’ve been out of business for at least a couple of years.

  • Joel Wechsler

    I find the whole paragraph about failed hubs that have or have not attracted discount carriers confusing. Why is Pittsburg an exception if none of the others have lost hub status wiothout attracting discount carriers?

  • http://leftcoastsportsbabe.com Janice Hough

    Sorry for the typo and confusion guys, think the post is correct and more readable now.

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  • Cincinnati Hates Delta

    Dear Mark Mallory, Mayor of Cincinnati,

    Please bring JetBlue to Cincinnati!!

    Delta has held this city hostage for decades. They’ve decimated our local economy, the airport is half empty now, they’ve sent thousands of jobs to other cities, and yet continue to charge us 40% more for flights than the average US city. Then they have the gall to drop prices TEMPORARILY if any other airline attempts to treat the citizens of this city with any amount of courtesy and respect by offering flights at NORMAL prices.

    Basically, they piss all over us, day after day, year after year. We have to drive to other cities to fly because of Delta’s tactics. We are sick and tired of this Airline and need to move on. We’ve all simply had enough of Delta.

    Please make yourself useful and bring JetBlue to Cincinnati. Don’t be afraid of Delta price fixing.  Just because the airport is in Kentucky does not mean you can’t work to get this deal done for your city.

    Think outside the box!!  Forget streetcars…..we need reasonable airfare!!!

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