Getting taken for a ride: airline fees

by Jon Surmacz on September 27, 2007

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Today’s Top Story

Getting taken for a ride: airline fees
You paid a fee to purchase the ticket, you may have even chalked up the extra charge for an exit-row seat, and you’re prepared to spend $5 for a cocktail on board – but when plans change and you need to modify your flights accordingly, that’s when you really get hit. (CNNMoney.com)

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What’s New On Tripso

A reservation, but no room
Expedia confirms a reservation for one night in a New York hotel. There’s just one problem: The booking doesn’t exist. That leaves one unhappy traveler homeless for the night — and Janice Japa, the person who made the reservation, is trying in vain to get her money back. (Christopher Elliott)

From Tripso’s Forums: A recent discussion on touring Paris brought this response: “Although the sightseeing is fantastic… my best times were when I was living the city, not just visiting it.” Join the discussion.

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More travel news

Flying for the holidays? Brace yourself
Expect absolutely full flights, making it next to impossible to quickly get on another flight if you are bumped, miss your flight or otherwise have to make new arrangements. (The New York Times) (Registration required.)

Delta announces new schedule for JFK
Delta Air Lines on Wednesday unveiled a new schedule to accommodate increased customer demand at New York’s John F. Kennedy International airport next summer while reducing congestion and delays. (AP)

US Airways clears big FAA hurdle
US Airways cleared another major merger hurdle Wednesday, but the biggest challenge still remains. The Tempe, Ariz., based airline received a single operating certificate from the Federal Aviation Administration. The certificate serves as the airline’s contract with the federal safety agency and dictates everything from aircraft maintenance to flight-dispatch procedures. (The Arizona Republic)

Air New Zealand grounds planes over fault
National airline Air New Zealand has temporarily grounded its fleet of 17 Beech 1900D aircraft for safety inspections, canceling some 60 flights and affecting about 1,000 passengers. (AP)

Going to the airport? Check your outfit
Will we soon be seeing dress codes printed on the backside of our boarding passes? I doubt it. After a great deal of negative feedback, Southwest issued an apology, of sorts, for allowing employees to pass judgment on flying attire. For now, the only in-flight accessory travelers must wear is a seatbelt. (MSNBC.com)

Today’s Travel Blogs

Delayed 3 days, Delta offers passenger ‘absurd’ compensation
Delta is one of only a few airlines that is trying to shed its image of a couldn’t-care-less legacy carrier. But from time to time, it reminds us of the old Delta, which couldn’t care less about its customers. This usually happens when it doesn’t bother to carefully review a passenger grievance. How else to explain its recent attempt to placate a passenger delayed three days at New York’s LaGuardia Airport with a $100 voucher? (Elliott.org)

US Airways’ cash-and-miles deal fails to deliver value
Beginning next month, US Airways customers will be able redeem 10,000 frequent flyer miles to reduce the cost of a round-trip ticket by $50. Is it worth it? (SmarterTravel)

The United States: Not as bad as you think
The US is a big, mean bully–or so many seem to think: Since 9/11, tourists are skipping the States because border security is so tight and uninviting. So the US travel industry is making a big push to work on its image. And they’ve hired Tom Ridge, the former Homeland Security chief who made getting into the country so damn hard to begin with. He says that tourists shouldn’t avoid the states. (Jaunted)

Got a news tip? E-mail Tripso Today editor Jon Surmacz.

Read the Tripso Today archives online here.

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