Another worthless airline passengers’ bill of rights has been introduced in Congress. The bill, called the Air Service Improvement Act of 2008 (PDF) would require airlines to file contingency plans with the government on how to handle delays and cancellations. It also establishes an advisory committee for aviation consumer protection.
Although the proposed law is new — it was introduced by House Transportation and Infrastructure Chairman Jim Oberstar of Minnesota and aviation subcommittee Chairman Jerry Costello of Illinois — the content isn’t. It takes its language directly from the House-passed bill reauthorizing the Federal Aviation Administration.
The new bill will come before the Rules Committee today and will be brought to the floor later this week.
But will the bill help customers, if passed? Probably not.
The proposed law would only require air carriers to file plans to deal with delays and cancellations. But it doesn’t make them to follow the plans, nor does it apparently provide adequate enforcement provisions. In other words, the bill has loopholes that a widebody jet could fly through.
Why did the customer advocates approve of a watered-down bill like this? The answer is in the second part of the bill. The advisory committee would create another bureaucracy that would, in effect, give these so-called “advocates” an official title — even if the airlines continue to pay no attention to what they say.
The bill isn’t worth the paper it’s printed on. The House should reject it in favor of a law with real teeth that would compel the airlines to treat customers better than cargo.


