American Airlines proves that it has a heart. After hearing the airlines fight to have the right to keep passengers imprisoned for more than four hours during tarmac delays, stick them with onerous change fees that force them to travel when sick and force many families to break up during transcontinental flights, it’s nice to hear a feel-good story.
This was just posted on AP.
Truck driver Robert Shields, 59, of Poway, Calif. was driving his semitrailer in Omaha, Neb. on Sunday. Zak, a one-year old Basenji mix was traveling with him in the cab. The truck drifted off Interstate 80 and hit a bridge support. Shields died but Zak was only scratched. Police say that Shields may have had a heart attack.
Shield’s wife told the Nebraska Humane Society that the family wanted Zak home desperately, so Pam Wiese, spokeswoman for the Humane Society put out a call for help.
American Airlines responded Tuesday and will pay for the freight to bring Zak home. AA, Wiese, and the Shields family are working out the details. Zak should be home by today.
I hate to sound cynical, but I don’t remember any such stories about the airlines treating stranded humans so humanely.


