In Britain the Trading Standards Institute has tested scales used to weigh luggage after complaints from passengers. A total of 18 sets of scales were tested – of which 10 were showing a weight on the machine even before the customer’s baggage was lifted on.
With the airlines becoming pickier and pickier about excess baggage charges and the charges themselves increasing dramatically, passengers have one more thing to worry about. This airline’s thumb on the baggage scale amounts to another fee, surreptitious though it is.
For starters, make sure the baggage scale is set at zero (0) before you put luggage on it to be weighed.
