After credit card solicitations, could President Obama take on travel ads?

by Janice Hough on April 27, 2009

President Barack Obama has announced plans to try to stop credit card companies from advertising misleading deal rates. Maybe if he really wants bipartisan support, he can take on misleading travel ads, too.

Here’s a few suggestions:

• Require airlines to only advertise one-way rates that can be purchased on a one-way basis. Or simply to advertise roundtrip fares.

• Require fares to be advertised including tax and surcharges. This is a particular problem with international tickets, where the fuel surcharges and other fees can more than double the price of the ticket.

• Require cruise lines also to advertise prices including taxes and surcharges. Ditto tour operators, especially when they advertise “free” or discounted air with their tours.

While cruises and tours are generally advertised on a per person double occupancy basis, hotels are generally priced per room, but not always. Which is always particularly annoying when clients find that out.

There are a few other issues that are less egregious but still annoying. Like fine print that no one over the age of 40 can read. Cruise ads for a series of cruises, but only one at the advertised price. This last is particularly common with Alaska sailings, where the deal might be only for the first or last of the season.

Also frustrating are fare sales starting at a low price, which is actually good for only two nearby cities. United Airlines recently ran an ad for a first-class fare sale, starting at $189. Not only was it for one way based on a roundtrip, the cities at the $189 fare were less than 500 miles apart. A United reservations agent told me she had had several unhappy callers the first day the ad ran.

And no doubt I have left many other misleading travel ads out. Feel free to add more in comments. We can dream anyway. And you never know, maybe our new president might decide it’s one thing he could do and have both Democrats and Republicans agree with him.

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  • Alan Cunningham

    Any advertised prices should actually be able to be purchased at that price. If it is a one-way fare, you should be able to purchase that fare and it should include all taxes and fees. You should be able to purchase a ticket (or cruise, tour package, etc.) at the advertised price (including all taxes and fees) and the price should specify all necessary information, e.g., start and end point, date, etc.) for a consumer to make a decision. When a cost varies by date, they sould show the dates for the lost cost and the dates for the high cost to provide a range.

  • Trudy Richardson

    That is why you ask a travel agent to make your plans for you. Many agents do not charge fees and will be more than happy to find you the cheapest airfare, cruise, etc. and they will advise you of rules and regulations. Why not take advantage of knowledge and advice. That would totally stop worries about how the fares work.

  • Frank

    Feel free to add more in comments. We can dream anyway. And you never know, maybe our new president might decide it’s one thing he could do and have both Democrats and Republicans agree with him.
    =====================================================

    Speaking of Obama and air travel, what a HUGE mistake to cause panic in New York City this morning: http://www.youtube.com/watch?v=Jn0tMMYEkQU&eurl=http%3A%2F%2Fblogs%2Ewsj%2Ecom%2Fmiddleseat%2F&feature=player_embedded

    A Photo Mission?….Seriously, what a waste of tax payer money. Ever hear of Photoshop?

    Your complaint about taxes and airfare? Isnt that pretty much how everyone prices their product? The price and when you pay, you get taxes ADDED to the final price of your product. When I purchase groceries, state tax is added onto the final price of my bill.
    Dont your clients expect their airfares to have taxes added on? Seriously, why NOT?

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