In the case of a code-share operation with a foreign carrier or that of an airline alliance with antitrust immunity, the ability to merge operations and make them seamless for travelers borders on the impossible. Consumers end up faced with alliances and codeshares of a Frankenstein nature.
Lost or delayed luggage, due to traveling by air, can ruin both business and leisure trips. Ned Levi examines and discusses what travelers can do to prevent and minimize air travel luggage woes.
TSA should be dismantled according to House Transportation Committee Chairman, DOT’s proposed fee reporting rules draw airline’s ire, TSA fires bag screeners in Honolulu
Today we take a look at rules that airlines will have to follow as well, but that only time will tell whether DOT needs more enforcement. I have included the DOT press release content after each subject.
Three major portions of the April 25, 2011 Department of Transportation (DOT) final rule are coming into effect today. These will deal with listing of ancillary fees, overbooking compensation and the extension of tarmac-delay rules to smaller airports and international flights.
In light of the story about the Southwest Airlines passenger who tried to use an electronic cigarette on his flight, and later threw peanuts and pretzels at flight attendant, Ned Levi discusses his top five rules for airline passenger conduct.
One of the questions being asked in Washington is, “What fees are most important to airline passengers when making airfare purchases?” If you have taken this survey, thank you. If not, please do.
In two relatively recent cases, Delta and Lufthansa have been fined by the DOT for not fulfilling their reimbursement responsibilities. In the case of Delta the consent order was ordered because the airline limited its compensation to below the $3,300 regulatory limit. Lufthansa faced a similar issue on international rules for lost/delayed luggage.
U.S. Department of Transportation Secretary Ray LaHood has been without doubt the most pro consumer advocate and leader of the Department in its history. The Secretary’s 2009 3-hour tarmac delay rule was historic. His senior staff intensely shares his passion for fair treatment of airline consumers and goes about their complex regulatory work with pronounced [...]
The Transportation Department just weighed in on hidden airline fees. In late April, the agency issued a final ruling affecting how airfares are advertised and displayed. The move could have a ripple effect across the entire travel industry.