James Brown was surprised to receive this call. He didn’t even know the kids were missing. His fifteen-year-old daughter Bridget, his eleven-year-son Kodie, and Bobby Nolan, a neighborhood friend, were in another state. They’d taxied to the Jacksonville, Florida airport and bought tickets on a Southwest Airlines’s flight to Nashville, Tennessee.
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Less than two months after Delta Airlines accidentally swapped unaccompanied minors connecting at Minneapolis, United Air Lines simply forgot about a child connecting in Chicago.
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Paying baggage fees when the airline loses your baggage is galling. But pay hefty fees to have an airline take care of your children and them finding them flying to another city, hundreds of miles away, is enough to make the hair on the back of any parent’s neck stand straight up.
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