Twitter

Twitter reactions to AA Chapter 11 filing, site for discount outerspace travel launched, government aircraft ops lack oversight

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$1.75 billion DFW renovation, a lesson in social media and web PR, on-time delivery for 787 says Boeing

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As social networking applications like Twitter and Facebook have come of age, being online can be the most effective shortcut to getting great customer service.

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Turkish Air plans new service class — less than first, better than business; United Airline’s Twitter account hacked, Republic may drop Midwest/Frontier names to unify airline brands

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With the popularity of Facebook and Twitter, casinos are using the sites to reach out to their customers and gauging what they could do better by the comments.

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Everyone knows that certain things are common sense if you’re going away — Stop the newspapers, hold the mail, time the lights, set an alarm if you have one, get someone to mow the lawn or shovel, ask a neighbor to look over once in a while, or a friend to stop by. There are lots of old common-sense initiatives you can take to make your home less vulnerable to thieves while you’re not there, and there are some that can invite thieves in — My Space, Facebook and Twitter and the like.

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The Czech national airline is still up for sale after Air France/KLM pulled out of the auction. Twitter and Facebook are adding to the airlines’ PR problems. Synthetic diesel fuel is being planned for use at LAX.

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Before the latest social media revolution, Jessica Gottlieb would have probably watched helplessly when her kids, Jane and Alexander, were trapped on the tarmac, waiting for their Virgin America flight to take off. But that’s so 2008.

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If you’ve got a question for your airline, or you have a gripe, see if it has a Twitter page. It might be faster than waiting on the phone or e-mailing customer service.

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Anita Dunham-Potter Are the Royal Champions about to be dethroned? Based on the fallout from last week’s column about Royal Caribbean’s secretive group of cybercheerleaders, you might be forgiven for thinking so. Anita Dunham-Potter has the details.

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