With airlines making the booking process more and more complex; with agencies negotiating varied packages; with travel agents enjoying special relationships with cruise lines, airlines, rental car companies and hotels; dealing with a talented travel agent that knows your preferences and travel proclivities can be an attractive proposition.
Spirit Airlines can help Las Vegas with new base, travel agents do still exist and serve passengers, AA aims to bolster international routes
Keeping track of domestic airlines in trouble is relatively straightforward, but with foreign carriers, it’s harder to get information. For the travel agent community, one thing that generally makes an airline seem like a safer bet is being a U.S. airline’s code-share partner. Not any more.
Condominiums and villas can be a great vacation option. For prices that are similar to that of a hotel room, travelers can end up with more space and a kitchen, which even for those who don’t want to cook, can save a lot of money on snacks and beverages. But, if there is a problem, having a good tour operator on your side may make a big difference.
I received a schedule change message from Caribbean Airlines this last weekend. It looked like it might be one of those unfortunate examples where the schedule change would ruin the trip. But, AA worked miracles and switched my clients to an even better flight.
No one said that merging two of the biggest U.S. carriers was going to be easy; it isn’t. Frequent travelers who live near Northwest and Delta hubs might be excused for smiling as United and Continental travelers deal with some of the issues they dealt with a couple years ago.
Six questions travelers should ask themselves before they get started with booking a trip to Hawaii, either when booking themselves with an online booking site or working with a travel agent.
Anyone who flies regularly and/or works in the travel industry has had plenty of head-scratching moments about the airlines. Greed — the desire to maximize revenue — is understandable. Incompetence can be accepted as well, although with today’s unemployment rate one wonders, how do some of these people have jobs. But some self-inflicted airline actions leave many of us speechless.
Many travelers like the comfort of a big chain hotel when traveling overseas, others prefer something local with more character. While I personally like character, as a travel agent I’ve learned to appreciate things about the chains, especially in terms of having a backup for problems. With a problem in Dakar, Starwood came through big time.
Street fairs in New York City, ASTA criticizes DOT’s proposed rule, TSA terror watch spots on hotel TVs