A $150 fee is a significant amount of money to change a ticket, especially when more than one passenger is traveling. Unfortunately, to the surprise and annoyance of travelers, the cost to change an airline ticket can end up being much more than simply the change fee.
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At this point, most travelers who fly even semi-regularly are familiar with the fact that most discount tickets are nonrefundable. Reusing those tickets usually involves a penalty. (Except with Southwest, as the carrier trumpets in their ads.) In addition, tickets have to be used by the original ticketed passenger and the credit is generally valid [...]
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This data from the Department of Transportation’s Bureau of Transportation Statistics confirms what many airline passengers already know: That the travel industry, particularly airlines, is profiting on one of the most common human impulses: Changing your mind.
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My recent post about Delta’s $50 travel agency change fee generated a fair amount of commotion, along with a response from Katie Hulme of Delta Airlines’ Corporate Communications. “Contrary to reports, Delta has not introduced a new ticket reissuance fee for voluntary changes to tickets booked by travel agencies. This is incorrect – there is [...]
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Delta actually went out of their way for a client when they didn’t have to, so let’s give credit where credit is due.
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As many frequent cruisers know, and occasional cruisers soon discover, cruise ship fares are often just the tip of the iceberg in terms of the total vacation price.
Except for the most deluxe lines, most ships now have restaurants and snack bars with surcharges, activities with surcharges, and drink prices that rival those of big-city hotels. Not to mention expensive shops and spas on board, and of course tipping. Which means that the $499 a person cruise you see advertised could easily end up costing double that.
While airlines have seldom sold their flights as a vacation in and of themselves, in the not-so-distant past, your ticket covered your total flying cost.
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Sometimes it really is hard to believe how many different answers one airline can give to the same question. Or how many ways they say a problem can or can’t be fixed.
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So this is what they mean by happy jetting. JetBlue has admitted to increasing its ticket change fees. And the worst may be yet to come.
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