Ned Levi has surveyed the state of the commercial airline industry in light of a year of serious security and service failures. To combat those problems Ned has suggested New Year’s resolutions for the government and the airlines.
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Tarmac
So you think that after criticizing the tarmac troopers recently, I’ll lay off my monthly series on the tarmac delay hall of shame.
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Unlike some of my esteemed travel writing colleagues, I won’t make the mistake of confusing a few tarmac delay activists with the entire passenger rights movement. Still, the August airline performance numbers, which have just been released by our friends at the Department of Transportation, merit a closer look.
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More fallout from ExpressJet Airlines 2816 fiasco: The National Business Travel Association has thrown its weight behind a “turn back” rule for airlines, a remarkable reversal for an organization with a consistent pro-business and often pro-airline record.
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Can you think of a good reason to hold a flight on the tarmac for more than five hours? I can’t. But the passengers on Mesa Airlines flight 7262 from Washington Dulles to Rochester, NY, on May 29 may well be wondering.
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As the airline industry toasts its latest on-time arrival record — 79.1 percent of flights in April arrived on schedule, up just a fraction from the previous month and about one percentage point higher than a year ago — no one seems to be paying much attention to the price we pay for this improvement.
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