TACA

A refund for my downgraded airline seat?

by Christopher Elliott on September 9, 2009

Virginia Pozo buys a first-class ticket to Peru on TACA. But it turns out the ticket is in economy class. When she tries to get a refund on the fare difference, her online agency offers her a $400 voucher. Is that enough? And is she entitled to more?

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200 passengers stuck on plane for over 9 hours

by Stephanus Surjaputra on December 2, 2008

The flight from El Salvador to Los Angeles was supposed to take 4 1/2 hours. Instead, passengers had to wait nine hours on the plane with no food or drink until firefighters provided refreshments to them.

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