Boeing/Southwest announce 737 MAX 7, JetBlue to codeshare on Emirates’ flights, DTW to offer free Wi-Fi
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Southwest Airlines
This is a story about Southwest Airlines, a computer glitch and Department of Transportation (DOT) Enforcement Office actions. Though the situation involves one of the most consumer-friendly airlines, it is a lesson for all about the importance of following the airline customer complaint process.
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Danish guests most honest, Southwest launches PIT-HOU service, lessons from 787 battery problem
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No decision on AA branding, airlines rejected on price advertising rules, US Airways favor AA’s legacy systems
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United upgrades p.s. business class, Ryanair places $16b 737 order, Southwest/AirTran complete connection
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Even as Southwest has followed other carriers into the add-on fee maze, the airline has largely kept it pretty simple. Until now. Their latest boarding offer has even some travel industry veterans confused.
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SWA offers new early boarding option, Li-ion batters may be banned in cargo, CEO McNerney tested at Boeing
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A380 landing at San Francisco, falling foods for New Year’s Eve, Southwest jet goes off taxiway
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United reveals new United Club, Southwest to introduce no-show fee, new radar for ground vehicles at Logan
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Spirit hikes baggage fees, Southwest starts first international flights to San Juan, FAA OKs new flight paths for Seattle
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