Posts tagged as:

Royal Caribbean International

Stacey and Jason Bandish were looking forward to some much needed sun and fun on their September Caribbean cruise. The Pennsylvania couple boarded Royal Caribbean’s Freedom of the Seas in Port Canaveral in a festive mood and felt at ease when they handed over all their luggage to the porter, which would later be delivered to their stateroom. As the ship headed off into the sunset the festive mood turned into frustration when their luggage never showed up.

{ 18 comments }

Royal Caribbean announces the end of its controversial “Royal Champions” viral web marketing program. In March, I broke the story regarding the program where fans of the cruise line only posted positive reviews on Cruise Critic and Trip Advisor. I want to thank my readers for helping me break this story.

{ 3 comments }

Anita Dunham-PotterSick of screaming kids and the loud “boom boom music” at the Lido Deck pool? Want to get away? Find out which cruise ships offer adult-only areas that offer nirvana away from the onboard madness.

{ 6 comments }

Anita Dunham-PotterLast week Royal Caribbean International informed members of its Crown & Anchor Society past-passenger loyalty program that it would be cutting back a number of perks. The announcement infuriated many of the line’s best customers leaving many to wonder if they should quit sailing the cruise line.

{ 9 comments }

Anita Dunham-Potter Are the Royal Champions about to be dethroned? Based on the fallout from last week’s column about Royal Caribbean’s secretive group of cybercheerleaders, you might be forgiven for thinking so. Anita Dunham-Potter has the details.

{ 18 comments }

Anita Dunham-PotterIn early 2007, Royal Caribbean developed a marketing strategy that used online bulletin boards to spread the cruise line’s gospel, so to speak. The company created a program, dubbed “Royal Champions,” that enlisted rabid Royal Caribbean fans who happened to be frequent posters on Internet cruise bulletin boards like Cruise Critic. Did its program cross the line?

{ 27 comments }

What’s wrong with Travel Weekly’s inclusion of YTB in its 2008 Power List? Maybe a better question is: What’s not wrong? Ned Levi has the answer.

{ 15 comments }

Anita Dunham-Potter The new $750 million Celebrity Solstice has onboard features that will wow its passengers — a deck full of real grass and a live glass blowing show. But, the real story is the ship’s design — it’s chic, hip and unlike any cruise ship sailing today.

{ 0 comments }

In these tough economic times, many cruise lines are discounting heavily. Plus, for clients of top agencies, some cruise lines are offering on-board coupon books. But, are these coupons worth the paper they are printed on?

{ 9 comments }

Anita Dunham-PotterCruising can be an exciting and very affordable vacation option. Of course, it’s important to find the right cruise at the right price for your getaway. With more than 160 ships in the fleets of the 24 major cruise lines offering thousands of itineraries worldwide the choices and options can be daunting. Here’s a primer on what to consider when picking out a cruise vacation.

{ 0 comments }