Posts tagged as:
We’ve all been there, and if you haven’t, count your blessings. And knock wood. You get into a nice hotel late and bone-tired. Either you have no reason to wake up at any set time, or you simply call the desk for a wake-up call. (Or, if you are a master of your smart-phone, you rig the phone as an alarm.) And then you fall into a comfortable bed for a great night’s sleep.
{ 10 comments }
In order to entice more visitors to Las Vegas, several casinos are offering bargains and incentives.
{ 0 comments }
First, before I get a lot of angry comments about this post, I want to say that I believe the folks at AIG and other companies acted unconscionably in planning expensive retreats after accepting taxpayer bailout money. But it’s hard to watch others suffer for their sins.
{ 8 comments }
During my years as part of the management team of a major airline’s customer relations office, I always taught my staff what I called the “brussels sprouts” theory. Here’s what that means — and how Ritz-Carlton hotels can teach the airlines a thing or two about service.
{ 3 comments }
