Across the country and around the world, travelers are being taken aback by high car rental rates.
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rental cars
A Eurailpass was once the cheapest mode of transportation short of lacing up your hiking boots or sticking out your thumb. Car rentals were rare and very expensive. However, these days, Eurailpasses cost far more and have restrictions galore. Today, for many travelers (especially those traveling in a group), the best bargain is a rental car.
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The extra-driver fee is, in my opinion, nothing more than a money grab. It doesn’t make any sense, either. By Enterprise’s logic, a married couple or a same-sex couple is less of a risk to a rental car than an opposite-sex couple, or just two friends. I haven’t seen any evidence that married couples are any less likely to total a car than unmarried couples.
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When a car, truck or minivan is damaged, the company has every right to ask the customer or its insurance company to pay for the damages. What if you are charged unfairly? Here’s how to fight back.
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What was thought to be a double billing turns out to be a misunderstanding. Sometimes the problem you discover is with your credit card company rather than the travel supplier.
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Ah, the old Mexican insurance scam! Regular readers of this column already know about this one. It goes something like this: You rent a car south of the border, believing the rate you’ve been quoted includes all mandatory charges. But wait. When you get to the car rental counter, an associate tells you that without insurance, you’re not going anywhere. So you pay.
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One of the most frequently-repeated pieces of advice for bargain-hunters is that you’ll always find a deal on one of the so-called “opaque” travel websites, like Hotwire or Priceline. But, are they always the cheapest solution?
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When asked if Congress should freeze the discriminatory excise taxes imposed by some cities for automobile rentals, 78 percent voted “yes.” Only 21 percent rejected the idea.
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When I returned the car, I was told that I had damaged it. I was speechless, since there was no way the car could have been damaged in any way while it was in my possession. Later, I received a bill for $775 from Enterprise. I did not damage the car. What can I do?
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Customer satisfaction with rental car companies had risen back to levels not seen since the start of the recession. The J.D. Power and Associates 2010 North America Rental Car Satisfaction Study released today shows satisfaction increasing for the first time in two years.
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