Posts tagged as:

rental cars

What’s most important about renting a car? It’s not rate, size of car, or even courtesy. It’s being able to return the car when you’re done with it.

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TSA sets up new meet and greet protocols for troops, AA mechanics fight off-shore maintenance, toll charges on rental cars.

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Canadian’s make it a law that the medically overweight and the disabled who need a caregiver get an extra seat for free. Chicago woman fights overbilling of Irish rental car and wins. Some baggage theft reporting timeline rules seem awfully strict.

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Here is an example of bad, very bad customer service at the Hertz car-rental counter. The entire sequence was caught on video tape. Next, comes an old-time travel reel about Chicago filmed back in 1948. It is fun to take a look at how Chicago was portrayed. Finally, our own Christopher Elliott has been quietly making videos in his closed studio. Here is one on using suggestion forms.

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I’ve rented a lot of cars, and from almost every agency. I once worked for a company that would pick up rental cars for foreign employees working for us on long-term loan — we had a mini-fleet parked outside. And I used to negotiate contracts with Hertz and the like. It’s been years since I handled a corporate account, but I still rent cars frequently for family trips. I thought I’d use a rental for a weekend trip to Salem, Mass., so I could put my car in the shop for some maintenance.

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Cash is king. Or is it? We all know the economy has impacted the travel industry, and consumers who want to travel. Sometimes in surprising ways.

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Things happen and sometimes not as anticipated. How many people have lost their identification and had their travel plans go awry? One day, I may look back on this as a quasi-humorous travel story and laugh. Share your travel horrors and perhaps I’ll feel like less of an idiot.

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Cars are rented by the 24-hour period. While they don’t advertise it, in general, most car companies used to give up to an hour’s grace period on top of that 24 hours. That grace period is shinking these days.

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For the first time in my experience, bidding for a rental car on Priceline.com did not return the best price. The price offered on Orbitz.com turned out to be better by about 20 percent. Lesson learned: Don’t depend on one site to always provide the best price.

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If you plan on going to Toronto anytime after Sept. 1, you can rent a Mini Cooper, Mini Cooper Clubman, or Smart Car for $1 a day.

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