Here is an overview of some of the most confusing airports that I have experienced when it comes to returning rental cars Some of these are doozies.
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rental cars
Are you confused by the growing number of the car rental industry’s latest additions to their fleets, which include everything from electric vehicles to microcars?
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Here’s how cashless toll booths work: If you have a transponder, your account gets charged after you pass through the tollbooth. But if you don’t, the system takes a snapshot of your plate and subsequently mails you — or, if you’re in a rental car, the rental agency — a bill. On Florida’s Turnpike, for example, that bill comes with an extra administrative fee.
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When it comes to airline fees, there’s no shortage of outrage. The simple mention of the word “ancillary” or “surcharge” in a story is enough to draw hundreds of comments. But turn your attention to another part of the travel industry, like car rental companies, and you hear the sound of crickets.
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We rented a car from Enterprise in Phoenix. When we picked up the car, a representative inspected it with us. My husband noted a couple small marks, but she said we shouldn’t worry because “anything under four inches” was waived. Not only weren’t they waived, but they added up to around $500!
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Clare Koebert was looking forward to seeing the sights in Chicago last summer. She’d rented a car with her husband and made the 12-hour drive from the Philadelphia suburbs. Instead, she got an unwanted lesson in Chicago’s infamous bureaucracy — and, she says, in its unfair judicial system.
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It’s been a while since we’ve had a chipped-windshield story. This one comes to us by way of Kenneth Ross, whose wife recently rented a Toyota Corolla through Payless Car Rental in Toronto via Expedia.
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While Hertz and Avis have struggled, good local, customer-focused service has led Enterprise to the top ranking in size among their rental car peers and now it is the top-ranked company in the rental car category.
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Across the country and around the world, travelers are being taken aback by high car rental rates.
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A Eurailpass was once the cheapest mode of transportation short of lacing up your hiking boots or sticking out your thumb. Car rentals were rare and very expensive. However, these days, Eurailpasses cost far more and have restrictions galore. Today, for many travelers (especially those traveling in a group), the best bargain is a rental car.
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