FAA releases statement on delays, no refund after fiance dies from Allegiant, United sends 787 for fix
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refund
A traveler made a reservation canceled because of a storm. The hotel would be happy to cancel his reservation, he was told, but because he’d made the booking through Expedia, a refund would be up to the agency. Expedia wouldn’t give him his money, citing its published refund policy.
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Kathleen and Eugene Bianucci paid $5,770 for a pair of round-trip tickets on Virgin Atlantic Airways. A few days before their trip, Kathleen broke her leg and had to be hospitalized for a week. Her doctor grounded her for six months. An airline representative promised her a full refund. Virgin, which had extracted the five grand from her credit card in just a few seconds, balked at returning the money.
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A woman’s mother dies while holding a nonrefundable airline ticket on American Airlines. Now, when requesting a refund, authorized due to death, AA is giving her the runaround. What next?
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In a world of airline code-sharing and outsourced call centers, who takes ultimate responsibility when something goes wrong with your flight?
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After checking into the cabin, Del Zoppo and the rest of the party went to the pool and enjoyed a few drinks after the long flight. At one point, her husband stood, walked to the edge of the pool, and relieved himself. We got kicked off the cruise with no refund. Now what?
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When Allan Keiter’s dog needs major surgery, he’s forced to cancel his Caribbean vacation. But his hotel won’t let him reschedule his vacation. Why not?
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Spirit Airlines is at it again — first denying a dying war veteran a ticket refund, then announcing it would raise its fee for carrying a bag on its flight to $100. Passengers are outraged. A Facebook petition to boycott the carrier is gaining momentum. Under pressure, I interviewed Spirit Airlines’ CEO.
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When you’re in my line of work, you hear your share of sob stories. Few are as tragic as Charley Price’s, and few have as frustrating an outcome. His story starts with the death of his wife’s father last summer, only two months after Price’s mother-in-law had passed away. And, yes, airlines were involved.
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I recently booked a flight on Expedia from Dallas to Midland, Texas, with my wife. She died before we could make the trip. I canceled her ticket and applied for a refund through Expedia, the online agency through which I had booked the ticket. The refund was refused! Now what?
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