rebooking

Ned Levi examines Southwest Airlines unaccompanied minor policies and actions, in light of the problems of Chloe Boyce, who was flying on their airline from Nashville to New York. Chloe, a 9 year old was inexplicably taken off her flight in Baltimore and rebooked on a later flight without notifying her mother or anyone else in her family.

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Used to doing all of your travel booking? There are times when you should probably pay an agent fee, and here are four of them.

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The glamor days of air travel are over. But, do you have a story to post that will give readers a laugh or perhaps reduce them to tears? Come to think of it, this could evolve into a book.

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I am fully aware that some readers will say “whenever you go to the airport.” But there is one situation especially where ignoring what the airline tells you can save you a lot of time and stress — when a flight is canceled.

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Charlie LeochaOur transportation system has deteriorated to the levels of the most undependable third-world countries. The USA that once prided itself on on-time transport by air and rail, has slipped into a worsening spiral of schedules that aren’t worth the paper on which they are printed. And the state of customer service is just as catch-as-catch-can as the airline timetables.

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