After last week’s column on flight attendants who hate their passengers, I’m pretty sure a “wanted” poster of me is displayed in every crewmember break room and galley.
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passenger service
Just when passengers are being nickeled and dimed as if there’s no tomorrow, the parent company of United Airlines announced it earned $273 million in the second quarter of 2010, making it the most profitable quarter in nearly three years.
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The airlines have a lot to be thankful about these days. Though airline executives are moaning, airline workers are groaning and passengers are more vocal than ever with their complaints, it could be worse. Here are 12 things that the airlines can be thankful for in 2009. Some issues are good for both the airlines and the passengers, however, it is the passengers who are still getting the short end of the stick.
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Airline fortunes have historically waxed and waned in lockstep with the nation’s economy. And now, so have the fortunes of their passengers.
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David Grossman, writing in USAToday.com, says higher jet fuel prices combined with an economic downturn will be good news neither for the airlines nor passengers.
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