It was a rough week for airline travelers. Many domestic travelers faced canceled flights and hours on hold with airlines trying to get themselves rebooked.
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online booking
Technology can be a helpful tool for the traveler, or it can be the tool of the devil. In Cindy Lammert’s case, it’s definitely the latter. Her recent online booking at the Sofitel Munich Bayerpost through the Accor site got so screwed up that no phone calls or emails could fix it.
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The majority of travelers who book online actually don’t experience that many big problems. But, there are a number of potential small annoyances, that could become disasters, that seem to crop up. If only one of out 20 people has a real issue, it’s fine unless you happen to be that passenger.
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Looking to getaway this winter? What could be more fun than sailing to an exotic port while the folks back home are shoveling snow? More cruise ships are afloat and more departure ports exist than ever before. Even better, all this extra capacity means better deals. How do you get the best one? Here are five tips.
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I’m not a travel agent, although I’m well-traveled. So when friends ask me to help them book travel, I tend to run in the other direction.
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Rene and Amy Rydberg were looking forward to their Royal Caribbean cruise to Bermuda. The April voyage was to be a celebration for the couple as they were expecting their first child due in the summer. Imagine their dismay after booking the cruise to learn that Amy was too pregnant to set sail.
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One of our contributors faces peak exasperation trying to book a Disney cruise and excursions. In the end the cruise and excursions went fine, but only after dozens of computer glitches, frozen screens and finally a call to Disney agents.
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