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In his letter to DHS Secretary Janet Napolitano, Ned asks for TSA to stop using the “politics of fear,” and instead “make-over” DHS/TSA, its rules, regulations and policies using the “politics of courage.” Ned suggests a number of steps Secretary Napolitano can use to transform DHS/TSA.
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Ned has reviewed the new TSA rules, put into effect after Umar Farouk Abdulmutallab tried to set off an explosive device on Northwest Airlines Flight 253. Ned has concluded the rules do little to improve aviation safety, while causing passengers at best serious inconvenience, and for many real hardship.
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By now most Consumer Traveler readers will have heard this story: A Delta plane bound from San Diego to Minneapolis overshot the airport by 150 miles. The crew members eventually realized their mistake and turned the plane around, landing without further incident.
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If you are one of those organized people who plan your other vacation in advance, beware of the involuntary flight downgrade. With the airlines reducing capacity, some routes may be eliminated completely.
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I am fully aware that some readers will say “whenever you go to the airport.” But there is one situation especially where ignoring what the airline tells you can save you a lot of time and stress — when a flight is canceled.
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And we thought they only ran the airlines. Now they’re eating them, too?
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American Airlines this week joined the bandwagon of airlines that are cutting off a longtime favorite benefit for frequent fliers: minimum mileage guarantees on all flights. This move saves American Airlines and the other airlines a load of mileage liability.
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Is Delta Air Lines de-hubbing Cincinnati ahead of its merger with Northwest Airlines? It sure looks that way. Although the airline claims it isn’t, it appears the cutting has already begun.
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Maybe it really was the word “bomb” on the billboard that prompted Northwest Airlines to demand the removal of an anti-nuclear sign at the Minneapolis-St. Paul International Airport.
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No wonder airline employees are so crabby. They’re afraid of the bump. I’m not talking about the dance made famous by the George Clinton and Parliament’s song Tear the Roof off the Sucker (Give Up the Funk).
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