How will Delta’s new frequent flier program that bases rewards on the money spent rather than mileage flown change its relationship with their passengers and, their passengers relations with their employers?
{ 2 comments }
mileage programs
Of all the frequent flier awards, for many travelers upgrades are the most prized, especially for international travel. With good reason — ten hours or more in coach is generally something to be endured. The same time in business class can be a mini-vacation.
{ 5 comments }
As much as travelers might hate them, upgrade co-pays are probably not going away. At up to $500 one way, at this point they have to be a significant revenue source, although the airlines are not releasing figures.
{ 0 comments }
Getting membership in United Global Services level of frequent flier program is a bit of a mystery. The airline keeps its membership requirements close to their vest, and gears it to only reward those who fly on full fare tickets. In other words, all flown miles aren’t the same anymore with United.
{ 3 comments }
Jan Venegas buys tickets to Hawaii with her Capital One “No Hassle” miles. But when her airline goes out of business, her credit card company refuses to return the hard-earned awards. Is Venegas stuck with a worthless ticket?
{ 0 comments }
