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Glenn Cox had planned a trip to Orlando to watch the next Space Shuttle launch, but when liftoff was postponed, he found himself holding a hotel reservation with some surprise restrictions. His room at Orlando Airport SpringHill Suites by Marriott was completely nonrefundable, to be exact.
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One of the most irritating hotel surcharges for many travelers is for Internet access. (And, as has been discussed on Consumer Traveler before, sometimes needing to pay twice for two-computer families.)
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Everyone horrified at the painful pictures of death and destruction in Haiti seems to want to do something. Technology has made it infinitely easier to part with your money – you can text to an ever-growing number of charities to automatically donate set amounts (it’s added to your cellphone bill). You can also go online, or call. Musicians, celebrities and companies are responding with efforts that are as reassuring about our often battered perceptions of community and humanity, as they are hopeful for help to be quickly extended.
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One of the most advertised cellphone plan gimmicks is rollover minutes. Which simply means that that AT&T customers who don’t need all their minutes in a given month, can keep them as a “credit” for the next month.
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When he calls the Residence Inn, Michael Tushan is offered a rate of $116 a night. Oops. Turns out the representative wasn’t “authorized” to negotiate — and now the price is $149 a night. Take it or leave it. What should Tushan do?
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Here’s a swine flu story with a happy ending. Back in March, I booked a trip for three women who wanted an inexpensive girls mini-break: three nights from San Francisco to Puerto Vallarta.
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The Presidential election is over, well, until the 2012 primary campaign starts probably this December. And the Grammys and Oscars have been awarded. Now it’s time for the Freddies.
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Steve Azadian’s 25th anniversary cruise is already booked using his Marriott award points. But now the hotel won’t let him take his vacation because it isn’t renewing its agreement with Carnival. Can it do that? The rules say, “yes,” but Azadian thinks Marriott is wrong. Who’s right?
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Do you miss your Wii game console when you travel? Marriott hotels in select cities can help.
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