Posts tagged as:

luxury hotels

The American hotel industry has economically suffered again during the first week of January. This decrease in occupancy, hotel rates and revenues shows a continuing slide in tourism spending.

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Janice Hough makes five suggestions for hotels to improve the customer experience. Most focus on not setting up clients for unexpected surprises.

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The The Metropole has always been the place to stay in Hanoi. Legends of the rich and famous, as well royalty, have made it their home. Located in the heart of Hanoi, it’s near the city’s Old Quarter. The hotel opened in 1901, although if the research is correct, the Colonial building was constructed a [...]

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Recession? What recession? Amangroupies take note: The newest in the ultra chic and haute, haute, haute chain of boutique resorts has opened just north of Page, Ariz., and Lake Powell, amidst 600 private, gated acres of rock canyons and plateaus. Like its siblings in the Amanresorts chain, the Amangiri, Sanskrit for peaceful mountain, is tricked [...]

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Are five-star hotels becoming obsolete? Would you or your business pay for you to stay in an ultra-expensive hotel? If so, what do you expect when you check in? And if you don’t receive it, what will cause you to complain?

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No discounts at the Mark

by Jon Surmacz on April 14, 2008

When the Mark Hotel in Manhattan re-opens later this year after renovations, rooms will start at $1,000 per night. And, even in a recession, the general manager expects the prices to hold.

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The Plaza is back

by Jon Surmacz on February 29, 2008

After two years, and $400 million in renovations, The Plaza is back.. sort of. There are 282 hotel accommodations (102 are suites) vs. the old 805 as many rooms are now purely residential or condo/hotel units. Including taxes, a night’s stay will run you about $900.

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