One of the things I like about contributing to this site is that it gives readers an opportunity to learn from my mistakes. Yep, even those of us who are mega-miler travelers encounter the same problems that you do. Case in point: my recent car rental from Hertz at BWI airport in Maryland.
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It was to be the family trip of a lifetime for the Succes family of Chicago – a seven-day cruise around the Caribbean on the Costa Fortuna. But a missed flight, misinformation, and a brush with an outdated law dubbed the Jones Act kept the family at the dock. 
