Hudson

I recently reported on the multi-million dollar effort of US Airways to restore the personal effects of the passengers of the ‘so-called’ Miracle on the Hudson. I got some criticism for comparing the huge outlay of cash and concern to the often surly attention I have received when I had to go to the desk and report that my own belongings had gone missing.

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No one knows for certain what happened to US Airways Flight 1549, which plunged into the Hudson River last week — was it a bird strike or a mechanical failure? — but it’s already clear the airline did a lot of things by the book.

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