One of the most frequently-repeated pieces of advice for bargain-hunters is that you’ll always find a deal on one of the so-called “opaque” travel websites, like Hotwire or Priceline. But, are they always the cheapest solution?
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What are your rights when a hotel cancels your reservation, leaving you room-less? And to what extent is your travel agent responsible for finding you alternate accommodations?
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Hotwire, an opaque hotel site that is part of the Expedia family of sites compiles a report about hotel price changes as recorded by Hotwire each month. Since hundreds of thousands of consumers use these sites, their accuracy is relatively good when it comes to changes in prices paid.
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Llouellynde Orahood’s flight from Los Angeles to Dallas has all the makings of a trip from hell, including weather delays, cancellations and almost-missed flights. What could be worse? Having to pay again for the same tickets. Now, neither the airlines nor her online travel agency is willing to help her recover the money she should have never had to spend. Is there any hope for a refund?
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