Posts tagged as:

hotel alarm clocks

Janice Hough makes five suggestions for hotels to improve the customer experience. Most focus on not setting up clients for unexpected surprises.

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We’ve all been there, and if you haven’t, count your blessings. And knock wood. You get into a nice hotel late and bone-tired. Either you have no reason to wake up at any set time, or you simply call the desk for a wake-up call. (Or, if you are a master of your smart-phone, you rig the phone as an alarm.) And then you fall into a comfortable bed for a great night’s sleep.

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