Minnesota residents Kristen and Joe Wegleitner just wanted to start their October honeymoon off in grand style with a romantic 7-day Mediterranean voyage on Celebrity Cruises. Unfortunately things began to unravel when bad weather and a hodgepodge of missed airline flight connections forced the newlyweds to scuttle their cruise plans. Thankfully the couple had the foresight to purchase travel insurance and thought the claims process with Travel Guard would be hassle free. Or so the Wegleitners thought.
Even though Kim Ryan’s airline just went out of business, her online travel agent assures her she’ll still be able to fly to Hawaii for her honeymoon. But that doesn’t happen. She’s forced to buy a new ticket and spend an extra night on the island, and now the travel agency is dragging its feet on a refund. Can this honeymoon be saved?
Jason Arakelian prepays for his Paris car rental through AutoEurope. So why did his car rental company suck another $368 from his account after he got home from his honeymoon? Does he really have to pay for his car twice? And why isn’t his credit card company siding with him in this dispute?
When Stefanie Rasimowicz finds out the pool at her resort hotel will be closed during her vacation, she faces the prospect of a ruined honeymoon. The hotel is apologetic, but offers her no alternative except to use another nearby pool. Can it do better? Should it?
