Hilton redoing its lobbies, SIA pilots refused to divert for heart attack victim, Brits have trouble with tipping due to economy
{ 5 comments }
Hilton
One of the most irritating hotel surcharges for many travelers is for Internet access. (And, as has been discussed on Consumer Traveler before, sometimes needing to pay twice for two-computer families.)
{ 2 comments }
Bedbugs. Just the mention of these tiny, bloodsucking insects is enough to send a veteran road warrior packing. But what does a hotel owe you if you’ve been ravaged by a swarm of Cimex lectularius during your stay?
{ 2 comments }
Everyone horrified at the painful pictures of death and destruction in Haiti seems to want to do something. Technology has made it infinitely easier to part with your money – you can text to an ever-growing number of charities to automatically donate set amounts (it’s added to your cellphone bill). You can also go online, or call. Musicians, celebrities and companies are responding with efforts that are as reassuring about our often battered perceptions of community and humanity, as they are hopeful for help to be quickly extended.
{ 4 comments }
In 1991, Robert Annenberg paid $150 for life membership in Senior HHonors Gold VIP program. Last year, Hilton terminated his membership without warning. Is Annenberg’s elite status gone?
{ 6 comments }
Question: I have been a loyal Hilton customer for the past three years, staying about 200 nights a year in its hotels. I have always been happy with the service that I received from Hilton — until recently. A few months ago, I booked four rooms at a promotional rate that offered double points. After [...]
{ 0 comments }
Due to complaints from customers saying that Indian reservationists are hard to communicate with, Delta moves its call centers that were based there back to the United States.
{ 7 comments }
Hilton’s newest hotel chain will be called Denizen — as in “citizen of the world.” But how can we not think of the most common use of the word: denizen of the deep. You know, as in the Loch Ness Monster and other hideous undersea creatures.
{ 6 comments }
