The union representing British Airways PLC pilots delivered angry criticism of the airline Monday, calling the carrier’s brand a “laughingstock” over the delays, cancellations and lost baggage during the debut of Heathrow Airport’s new terminal.
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The baggage problems for British Airways continued Wednesday, forcing the airline to cancel or delay even more flights.
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Another day, another round of cancellations at Heathrow Airport’s problem-plagued new Terminal 5. British Airways canceled 54 short-haul flights Monday and said more could be in store for Tuesday.
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New terminal, same hassle. British Airways canceled 34 of its 380 flights Thursday as the airline had problems with baggage, parking and security screening of staff members.
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A giant game of musical chairs is about to begin at London’s Heathrow Airport as British Airways transfers more than 70 percent of its operations to the new Terminal 5.
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None other than Queen Elizabeth II came calling on Heathrow Airport’s gleaming new Terminal 5 last Friday — a first step toward reviving the dingy, overcrowded facilities at the world’s busiest international airport.
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Flying in and out of London will get more expensive. London’s two biggest airports, Heathrow and Gatwick, will charge higher fees for passengers effective April 1.
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