Global Services

For most travelers these days, the whole air travel experience has become something to be endured rather than enjoyed. Being pampered is a thing of the past unless you are a super-elite flier.

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Whether it means things are looking up for our country in general or that the rich are just getting richer, many travelers are going to find that even though they flew as much or more in 2010 than 2009, they will end up with a lower United frequent flier status.

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Here’s a story, however, that might cure any dreams of being a business traveler. It was a simple two-day meeting in Atlanta in August…

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For a very small segment of the population, the “super elite,” many fees aren’t an issue. For that matter, for these travelers, it’s not even a problem to quickly reach an English-speaking reservations agent. On United Airlines they’re called “Global Services” members.

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airplane_282x243Elite mileage members are a special breed. As a travel agent in California, most of my “elite” clients are on United, which is the dominant carrier at San Francisco. And for years, the holy grail of mileage status has been “1K” — 100,000 miles a year. Recently, 100,000 miles just isn’t what it used to be.

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Getting membership in United Global Services level of frequent flier program is a bit of a mystery. The airline keeps its membership requirements close to their vest, and gears it to only reward those who fly on full fare tickets. In other words, all flown miles aren’t the same anymore with United.

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