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After the purchase of Frontier Airlines and Midwest Airlines by Republic Airway Holdings, the consolidation of common elements of the airlines such as operations, reservation centers and maintenance facilities is moving forward and northward to Milwaukee.
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Southwest bids big for Frontier Airlines in Denver. Monte Carlo in Vegas opens a hotel within a hotel on the 32nd floor. Crowds swarm the new casino in Pittsburgh, Rivers Casino.
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Janice notes that the Southwest buyout or Frontier will break many of the rules that Southwest has lived by for the entirety of its existence. From her point of view Frontier and Southwest are two very different airlines.
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Cliff Van Leuven is the vice president of customer service at Frontier Airlines, the Denver-based regional airline. I asked him about how the carrier’s turbulent year so far, including a trip through bankruptcy court, a different take on fees and the likely bidding war between Republic Air and Southwest Airlines to take over Frontier. I also wondered how late-summer travelers can get the best customer service from a struggling airline industry.
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Avis adds Chevy Camaro to its classic car line. Lufthansa gets the go-ahead to buy bmi airlines and Brussels Airlines from the E.U. Here in the U.S. Republic gets ready to take over Frontier Airlines.
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JetBlue, Frontier, Northwest and United are among the airline leaders in the art of upsell. This practice allows the airlines to keep a low price available in sales channels to entice customers to buy, then they offer upgrades for larger seats, inflight entertainment and food.
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David Goldstein’s checked luggage is misplaced on a flight to Salt Lake City after he misses a connection. He spends $10 on socks and toiletries after Frontier Airlines promises it will cover his incidental expenses. But now the carrier is balking at a refund. What’s going on?
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Like Internal Revenue Service agents and Department of Motor vehicle employees, everyone loves to hate airline gate agents. That now includes their bosses.
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Frontier Airlines announced Wednesday that it would end a regional jet agreement with Republic Airways and eliminate service to five cities as part of its restructuring plan.
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The survival of Frontier Airlines may depend largely on whether or not it can fend off competitors United Airlines and Southwest Airlines in Denver.
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