Frequent Flier Miles

Need status on American Airlines? January is your month! If you’re short a couple thousand miles to earn status on American, then January is your month. Usually, passengers need to fly at least 25,000 miles to reach gold status on the airline, but a double miles promotion (until the end of January) has reduced that [...]

{ 1 comment }

This weekend, we seem to be a bit hard on the airlines. Then again, these stories focus on airline actions. Firstly, Delta fights to take away FF miles from a traveler who they say, “Complains too much,” Secondly, the airline association is fighting safety efforts proposed by the FAA regarding pilot fatigue. Finally, we take a look at what airlines pay pilots — less than window washers?

{ 7 comments }

In a surprising and consumer friendly move, Delta Air Lines has completely changed their policy: their miles now do not expire. Period.

{ 5 comments }

If you want to redeem frequent flier miles, there’s a fee. If you want to redeem them faster, there’s a fee. And if you want to put the miles back into your account, there’s a fee, too. But here’s where the avaricious nature of these redemption fees clashes with cold, hard logic.

{ 5 comments }

The Onion brings their snarky humor to snowstorms, Peter Greenberg talks about using frequent flier miles, Chris Elliott takes his daughter snow tubing, Jules and Efin Older discover the Napa River.

{ 0 comments }

Whenever I write anything about expiring frequent flier miles, I invariably get a comment or two from a grizzled road warrior who says: Serves ya right — you were warned!

{ 8 comments }

When a flight purchased with frequent flier miles plus an expedite fee is canceled, does the airline owe you both miles and the fee back?

{ 3 comments }

Do loyalty programs make you dishonest? Is there a line between rewarding your customers — and bribing them? And if so, where is it?

{ 13 comments }

Co-pays. Airlines love them. Passengers hate them. Basically, it means that after frequent fliers have plunked down hard earned miles for an upgrade, they need to pay cash money too. They’re not always such a good deal.

{ 1 comment }

But Casey never imagined she’s be paying the airline for nothing — and paying it a lot more than $200. Hers is a cautionary tale about the value of frequent flier mileage programs.

{ 2 comments }