The glamor days of air travel are over. But, do you have a story to post that will give readers a laugh or perhaps reduce them to tears? Come to think of it, this could evolve into a book.
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flight delays
Admittedly, there are some times when it’s flat out impossible to leave until the last minute for a special event, whether it’s a holiday, wedding or something else. But really, if you can, go ahead and plan in that extra day.
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Most frequent travelers, including no doubt most Consumertraveler.com readers, know to confirm if their flight, or if a flight they are meeting, has left on time.
But as we head into the fall-winter season, it’s not enough to confirm when the flight in question is leaving, but when it is arriving.
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Leo Tolstoy once wrote, “All happy families are alike, every unhappy family is unhappy in its own way.” Almost the same might be said of on-time and delayed flights. Certainly, there seem to be a million reasons and combination of reasons that conspire to make airlines late.
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We’ve all been there. Your first flight is late, and that connection time seems shorter and shorter. And you hope against hope that maybe the second flight is also delayed, or that the airline will be merciful and hold the plane. But will they?
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Chris Elliott wrote a column this week about how most airlines have dropped their “flat tire” rule which basically allowed travelers to reschedule their flight for no cost for circumstances beyond their control. Well, as Chris also indicated — and one of my clients found out the same day — the airlines still have that rule. It just only applies to circumstances beyond their control.
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Don’t you love those delightful souls who drag aboard suitcases large enough to contain a small nation and still insist “it’s carry on.” The salt in the wound is when flight attendants then get to break the news to countless other passengers: “We’ll have to check your bag, the overhead bins are full.” Grrr.
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Janice Hough illuminates problems she has faced thanks to the airlines’ new automatic rebooking programs. When they work, they’re fine. When they don’t you may face one of these problems.
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As a travel agent, I have a love-hate relationship with programs like United’s “Easy Update” and American’s and Northwest’s “Flight Status Notification.” These notifications can be incredibly helpful, but they can also be incredibly wrong.
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Ask any traveler and most will say that one of the most agonizing part of travel delays is getting information. If a gate agent can’t give you information, they may not be the ones to blame, according to a recent report.
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