Posts tagged as:

fine

Are the government’s airline cops about to get tough on crime? The Department of Transportation says it is, and now there’s new evidence that it’s following through.

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Remember last summer’s overnight tarmac stranding incident in Rochester, Minn.? The government does. This morning it issued what it called a “precedent-setting” series of fines against two airlines in connection with the lengthy ground delay.

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The online travel agency Ultimate Fares faces $600,000 in government fines for failing to include taxes and service fees in its airfares, a U.S. Department of Transportation Administrative Law Judge has ruled. The fine would be the largest ever assessed for advertising violations, according to regulators.

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Jetstar Airways is an Australian discount airline that began flying between Sydney, Melbourne and Honolulu in late 2006. The Transportation Department requires the airline to file an annual report detailing disability-related complaints, which it did for 2007 — this January.

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In yet another sign that the government has adopted a “get tough” approach in dealing with the airline industry, the Federal Aviation Administration today proposed near-record penalties against two airlines for safety violations.

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The Transportation Department has hit Spirit Airways with a record $375,000 fine for failing to comply with rules governing denied boarding compensation, fare advertising, baggage liability and other consumer protection requirements, the agency announced this morning.

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When it comes to fines, the Transportation Department is on a roll. Last month saw an unprecedented number of actions against airlines for deceptive fare advertisements. And now, the government has put a cruise line in its crosshairs.

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A few days ago, a Transportation Department official bristled when I suggested that its recent fines against airlines were little more than warning shots. It turns out the DOT isn’t done making its point.

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The Transportation Department has fined three airlines for consumer rule violations, signaling a new “get-tough” approach to the airline industry, if not in practice, then at least in principle.

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The travel industry loves to “forget” important facts about its products, whether it’s a critical airfare rule or an important paragraph in a cruise contract. And yes, these clauses are getting crazier. No surprise, then, that travel companies are being less upfront about them.

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