fat-finger

Is this enough compensation? Funny money for a fat-finger rate

by Christopher Elliott on May 31, 2011

A room at La Maltese Estate Villa, a hotel that exudes the ambience of a privileged “members only” private club in Santorini, Greece was snagged for the rate of $110 per night. Too good to be true, right? Right.

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‘Keystroke error’ turns $289 rate into $28

by Christopher Elliott on November 26, 2009

Terry Capps finds a $28 a night room rate at a Westin hotel in Orlando. Turns out the hotel made a mistake, and that the real price is $289 a night. What now? Should the resort honor the original price or can it change the rate and force Capps to pay?

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