Posts tagged as:

fare penalties

AirTran and Delta say, “No change fees for H1N1 patients” but not in writing

by Charlie Leocha on December 1, 2009

Airlines are all talking a good game about H1N1 (Swine Flu) and whether they want passengers flying with the highly contagious disease. However, when it comes to walking the walk, all (except United) provide nothing in writing to let passengers know their policies.
AirTran Airways in a recent Atlanta Journal and Constitution the airline spokesperson said, [...]

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Why won’t airlines follow their own change rules?

by Janice Hough on August 31, 2009

As many travel articles and posts have noticed, airlines are making an increasingly large part of their revenue from change fees. Which, while sometimes irritating, is certainly their right.

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