Posts tagged as:

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7 secrets for boosting your online power

by Christopher Elliott on March 11, 2010

As social networking applications like Twitter and Facebook have come of age, being online can be the most effective shortcut to getting great customer service.

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What we’re reading: Casinos use social media sites, A380 irks engineers, Delta pilots union assails NTSB

by Steve Surjaputra on November 2, 2009

With the popularity of Facebook and Twitter, casinos are using the sites to reach out to their customers and gauging what they could do better by the comments.

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Vacation safety in a cyber-sophisticated world

by Laura Townsend Elion on October 21, 2009

Everyone knows that certain things are common sense if you’re going away — Stop the newspapers, hold the mail, time the lights, set an alarm if you have one, get someone to mow the lawn or shovel, ask a neighbor to look over once in a while, or a friend to stop by. There are lots of old common-sense initiatives you can take to make your home less vulnerable to thieves while you’re not there, and there are some that can invite thieves in — My Space, Facebook and Twitter and the like.

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What we’re reading: CSA still for sale, tweets new headaches for airlines, synthetic diesel at LAX

by Steve Surjaputra on August 20, 2009

The Czech national airline is still up for sale after Air France/KLM pulled out of the auction. Twitter and Facebook are adding to the airlines’ PR problems. Synthetic diesel fuel is being planned for use at LAX.

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6 ways to leverage social media for a better vacation

by Christopher Elliott on July 28, 2009

Before the latest social media revolution, Jessica Gottlieb would have probably watched helplessly when her kids, Jane and Alexander, were trapped on the tarmac, waiting for their Virgin America flight to take off. But that’s so 2008.

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Popular Facebook travel application gets a facelift

by Christopher Elliott on April 27, 2009

Where I’ve Been, a popular travel application for Facebook and other social networks, is expected to unveil a major makeover this morning. A new site will offers the ability to research and plan travel, share videos, photos, stories, as well as receive and post reviews and travel advice, all within the context of your preferred networks.

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The Trans Siberian Railway – crunch time

by Nick Hawkins on February 10, 2009

With less than a month to go on a month-long trip, it’s crunch time for Nick Hawkins as he hops on the Trans-Siberian Railway for a solo adventure. But in true 2009 style, the adventure will be tracked by GPS, Twittered, blogged and Facebooked the entire way.

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Virgin Atlantic fires flight attendants for blog entry

by Steve Surjaputra on November 6, 2008

Be careful what you post in your blog or networking sites. It could cost you your job. That’s what happened to 13 Virgin Atlantic Flight Attendants when they posted inappropriate comments about the airline and its passengers on Facebook.

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