Posts tagged as:

extra fees

The more the media rants about the extra charges at Ryanair, the larger the airline grows. I find Ryanair’s approach, both to its expansion in Europe and its search for ancillary revenues, fascinating and, obviously, effective.

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Air France is taking a page from Delta and Northwest’s book. They are starting to charge €50 (about $63) for exit row seats on their Paris to North America routes. Air France claims the charge is in response to passenger demand. Really?

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In Britain the Trading Standards Institute has tested scales used to weigh luggage after complaints from passengers. A total of 18 sets of scales were tested – 10 showed weight on the machine even before the customer’s baggage was lifted on.

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